JMAC Real Estate operates the web site at www.jmacrealestate.net ("Site"). We
respect the privacy of each user of the Site (referred to as "you" or "a
user"), whether you are just beginning your real estate search or have already become
a customer. This Privacy Statement gives you specific information about how we protect
your privacy, how we treat information we collect on the Site that identifies an
individual user ("Personal Information"), and how we use aggregated information.
BY REGISTERING FOR OR USING THE SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY
STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, YOU CANNOT USE THE SITE. We
reserve the right to modify this Statement at any time by posting a notice on the Site's
home page. (If we consider it appropriate, we may also provide additional notice of
significant changes.) Your use of the Site after the date of the last modification listed
at the beginning of this Privacy Statement indicates to us that you agree to the changes.
Location of Servers and Transfer of Information to the United States
The Site is hosted by servers in the United States. If you are located outside of the
United States, your Personal Information will be transferred to the United States. By
submitting your Personal Information, you consent to its transfer to the United States and
to its storage, processing, and use there in accordance with this Privacy Statement.
Scope of this Privacy Statement
This Privacy Statement applies to your use of this Site only. We do not own, operate or
control the web sites of our or sales associates. Accordingly, this Statement does
not apply to a sales associate's web site or to a sales associate's collection, use,
storage and disclosure of your Personal Information.
1. Collection and Use of Your Personal Information
We collect your Personal Information on the Site in order to enhance the services we
offer you. We collect Personal Information from you only when you voluntarily submit it in
order to obtain certain services or information, including (A) registrations for special
communications, such as saving a search for you and, but only if you request it, sending
you new listings that fit the profile of your saved search; (B) requests to find a
property, to list your property, and to find a sales associate; (C) requests to contact
us; (D) requests to receive periodic industry updates; (E) requests to email a listing to
a friend; and (F) applications for employment.
Requests to Find or List a Property and to
Find a Sales Associate
If you submit a request through this Site to find or list a property or to find a sales
associate, you will be asked to provide Personal Information and we refer this information
to sales associates to respond to your request. For example, if you ask that we list your
property or if you ask to see more listings in a given area, you will be directed to a
sales associate in that area.
Contacting Us
If you contact us, we collect Personal Information, which is retained or referred to an
independent sales associate depending on the nature of your inquiry. If you are looking
for a property or a sales associate, it is referred to a sales associate; if your inquiry
or complaint requires a response from us, it is referred to the appropriate department for
research and a response. The information we collect is not used in any other way and is
not retained after one year.
Refer a Listing to a Friend
If you choose to send a listing to a friend, you will be asked to provide the friend's
email address. We do not store this information, and the information is used only to send
the one-time referral email.
Employment Inquiry
If you are seeking employment, you will be asked to provide Personal Information about
yourself and the information is forwarded to our Corporate Human Resources Department.
2. Collection of Non-Personal Information
Even if you do not send us any Personal Information, we collect information about how
you use our site ("Non-Personal Information"). This information cannot be used
to identify you personally and is explained in more detail below under "Non-Personal
Information".
Cookies
A cookie is a small data file, often including an anonymous unique identifier, that is
sent from a web site's computer and stored on your computer's hard drive. Use of cookies
is common on the Internet. A web site can send its own cookie to your browser if your
browser's preferences allow it, but (to protect your privacy) your browser permits a web
site to access only the cookies it has already sent to you, not the cookies sent to you by
other sites. You can configure your browser to accept all cookies, reject all cookies, or
notify you when a cookie is sent. (Each browser is different, so check the
"Help" menu of your browser to learn how to change your cookie preferences.) You
can reset your browser to refuse all cookies or indicate when a cookie is being sent. But
if you refuse cookies, some parts of the Site will not function properly and may not
provide services or information you have requested.
Non-Personal Information
Like many sites, we obtain Non-Personal Information such as IP (internet protocol)
addresses, browser types, the name of your ISP (internet service provider), information
about where a user comes from before arriving at our Site, what pages a user visits, the
order of those pages, and the amount of time spent on each. A vendor performs this service
for us by sending a cookie to gather this information, compile it, and report to us. We
use Non-Personal Information to customize the advertising and content you see, improve our
services, conduct research, and provide anonymous aggregated reporting for internal audits
and third-parties.
Advertising Networks
We send to your web browser some of the advertisements you see when you use our network
of web sites. However, we also allow other companies, called third-party ad servers or ad
networks, to serve advertisements within our web pages. Because your web browser must
request these advertising banners from the ad network web site, these companies can send
their own cookies to your cookie file, just as if you had requested a web page from the
web site. Please note that if an advertiser asks us to show an advertisement to a certain
audience (for example, men ages 18-34) or audience segment (for example, men ages 18-24
who have viewed sports content) and you respond to that ad, the advertiser or ad-server
may conclude that you fit the description of the audience they are trying to reach. As
always, remember we authorize our third-party ad servers to employ anonymous cookies only
for ad delivery and anonymous targeting. Our third-party ad servers do not collect, nor do
we give them access, to any Personal Information about you.
Opting Out of Third-Party Ad Servers
If you want to prevent a third-party ad server from sending and reading cookies on your
computer, currently you must visit each ad network's web site individually and opt out (if
they offer this capability).
3. Use of Information
We use the Personal Information and the Non-Personal Information we collect on the Site
(A) to provide you with the services that you ask to receive through the Site, including
saving searches and, if you request it, sending you updates about those searches, (B) to
receive, if you choose, to receive periodic industry updates, (C) to answer your questions
or complaints, (D) to refer you to sales associates about finding or listing a property or
to locate a sale associate; (E) to refer a listing to a friend, and (F) for analytical
purposes to help us improve the Site and for our business generally.
4. Sharing Your Information
We do not rent, sell, or share with third parties the Personal Information we collect
from you on this Site except (i) to provide information or services that you have
requested, (ii) with your permission, or (iii) under the following circumstances:
A. |
Third party vendors we engage to provide services on our
behalf, such as hosting, web-site development, and support, have access to Personal
Information, but they have agreed not to disclose the Personal Information or to use it
for any purpose other than providing the requested services. |
B. |
There may arise special circumstances where it is necessary
for us to disclose and use Personal Information and Non-Personal Information, such as: to
enforce this Privacy Statement or any other part of our Terms & Conditions; to protect
our property or rights; to protect the safety of anyone; to investigate, prevent, or take
action regarding illegal or improper activities; to carry out a merger or consolidation
with another entity, a sale or transfer of some or all of our assets, or any similar
transaction; or for other reasons we determine in good faith are necessary, appropriate,
or required by law, such as when we respond to subpoenas, court orders, or other legal or
administrative process. |
The Site contains links to third-party web sites, including a mortgage company, our
advertisers, or banner advertising. If you hold your mouse over a link, it will indicate
whether clicking the link will send you off our Site. When you click on those links, you
will go to a third-party site where you will be subject to that site's privacy statement
and we encourage you to read that policy statement. Please be aware that we are not
responsible for the privacy practices of those other web sites and we expressly disclaim
any liability for their actions, including actions relating to the use and disclosure of
Personal Information by those third parties. We remind you to be aware of when you leave
our Site and enter a third-party web site, including one of our independent Franchisees,
and again encourage you to read the privacy statement on any web site that collects your
Personal Information.
5. Security
Our hosting services maintains its systems in accordance with reasonable industry
standards to reasonably secure the information of its customers. However, no data
transmission over the Internet can be guaranteed to be 100% secure. "Perfect
security" does not exist on the Internet, and you use the Site at your own risk.
6. Correction/Updating Personal Information
If your Personal Information changes or if you no longer wish to use the Site, you may
correct or update your Personal Information or unsubscribe from any industry updates you
have requested by modifying or deleting your profile on the Site, writing to customer
service at:
JMAC Real Estate Customer Service
Attn: Interactive Marketing
unsubscribe@jmacrealestate.net
7. Children
This Site is not directed to children under the age of 13 ("Children"), and
we do not knowingly collect any information, including Personal Information, from
Children.
8. California Privacy Rights
Under California law, California residents have the right to request in writing from
businesses with whom they have an established business relationship (1) a list of
categories of personal information, such as name, address, e-mail address, and the type of
services provided to the customer, that a business has disclosed to third parties
[including affiliates that are separate legal entities] during the immediately preceding
calendar year for the third parties' direct marketing purposes and (2) the names and
addresses of all such third parties.
To request the above information please contact us by writing to customer service
at:
jmac@jmacrealestate.net
or
by using the "Contact Us" feature.
We will respond to such requests within 30 days of receipt. Please note that we are
only required to respond to each customer once per calendar year.
9. Comments and Questions
If you have any questions or concerns about this Privacy Statement, please contact us
by using the "Contact Us" feature or by postal mail
at
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